Legal
Terms of Service
Last updated: January 1, 2024
Welcome to Caliber Restoration. These Terms of Service govern your use of our website, caliber-restoration.com, and our roofing services. By accessing our site or engaging our services, you agree to these terms. Please read them carefully.
Acceptance of Terms
By accessing the Caliber Restoration website or requesting our roofing services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services.
Services Description
Caliber Restoration provides professional roofing services, including inspections, repairs, replacements, and emergency work. All services are performed by our licensed and insured personnel. Specific scope, materials, pricing, and timelines will be detailed in a written estimate or contract.
User Responsibilities
You agree to provide accurate and complete information when requesting quotes or services. You are responsible for securing necessary permits (unless we agree to handle them) and ensuring we have safe access to the property. You must disclose any known hazards at the job site.
Estimates and Contracts
Quotes provided are estimates based on initial assessment. A binding contract is formed only upon mutual written agreement and may be subject to a final on-site inspection. Prices are subject to change if the scope of work changes due to unforeseen conditions.
Payment Terms
Payment terms will be specified in your service contract. Typically, a deposit may be required to schedule work, with the balance due upon satisfactory completion. We accept various payment methods. Late payments may be subject to fees as outlined in the contract.
Cancellation and Rescheduling
You may cancel or reschedule a scheduled service with at least 48 hours' notice. Cancellation fees may apply if work has already commenced or materials have been specially ordered, as detailed in your contract. We reserve the right to cancel due to unsafe conditions.
Intellectual Property
All content on the Caliber Restoration website, including text, graphics, logos, and images, is our property or licensed to us and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
Warranties and Liabilities
We warrant our workmanship as outlined in our satisfaction guarantee. Manufacturer warranties apply to materials. Our liability is limited to the cost of the services provided. We are not liable for incidental, consequential, or punitive damages arising from our services.
Indemnification
You agree to indemnify and hold harmless Caliber Restoration, its employees, and agents from any claims, damages, or losses arising from your breach of these terms, your negligence, or your failure to disclose relevant property conditions.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the state where Caliber Restoration's primary office is located, without regard to its conflict of law provisions. Any disputes will be resolved in the courts of that state.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on our website with a new 'updated date.' Your continued use of our services after changes are posted constitutes acceptance of the revised terms.